What is the recommended action for handling denied claims regarding duplicate services?

Study for the Medical Insurance Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The recommended action for handling denied claims regarding duplicate services is to contact the insurance company for details and submit corrected claims. This approach ensures that you have a clear understanding of the reason for the denial and allows you to address any issues or misunderstandings regarding the claim submission.

Often, claims are denied due to specific reasons such as the incorrect coding of services, timing of service submission, or misinterpretation of what qualifies as a duplicate service. By reaching out to the insurance company, you can gain insights into why the claim was denied and what adjustments are necessary. Correcting and resubmitting your claims based on accurate information enhances the chances of the claim being accepted upon resubmission.

Taking the time to clarify any confusion with the insurance provider not only fosters a better relationship with them but also aids in ensuring that legitimate claims are processed correctly, thus reducing the likelihood of future denials for similar reasons.

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